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Banking Operation Control & Process Manager (HK$30K - $45K) (Ref. No.:24592)

Our client, a Leading Bank Group is looking for high-caliber person to fill the position.

Job Duties

  • Oversee Operation process design and development, process improvement for Banking Business Operations of Retail Branch Banking
  • Manage the work of control monitoring in the development of new policies and procedures as well as new product launch and bring out improvement recommendations
  • Control regular feasibility studies and assist in enhancement of business operation control and process
  • Streamline the lifecycle process of systems deployment for new banking products and services
  • Perform Operational Risk assessment on Personal Banking products and services
  • Plan and develop new policies / procedures / manuals including AML / Compliance for systems operations / services

Job Requirements

  • University degree holder
  • Solid exposure in Branch Banking Operation process design and development, process improvement in Retail Banking Sector is a MUST
  • Strong involvement in Operational Workflow and Streamline, Banking Practices Procedures
  • Familiar with Retail Banking / Branch Banking services and products
  • A mature, detail-minded and confident team leader with initiative and able to work independently
  • Strong analytical, problem-solving skills and able to manage confrontational issues
  • Able to exercise judgment, work under great pressure and liaise effectively with the various business units and supporting units
  • Excellent command of spoken and written Chinese and English including Cantonese and Putonghua
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