Office 365 Specialist – End User Computing (HK$45K - $55K) (Ref. No.: 24806)
Our client, one of world’s largest retailer, is looking for high-caliber person to fill the position.
Job Duties
- Architect and design the continuous evolvement of the standard operating environment of desktop and laptop PCs with hardware manufacturers utilizing Microsoft’s latest advancements transitioning from domain to Azure joined devices.
- Ability to solve problems quickly, establish process automation, modify systems to meet new security requirements, participate in architecture and design of new and existing systems.
- Work closely with users and business units to plan and implement EUC technology solutions that achieve great outcomes to meet business requirements.
- Manage vendors and services providers for solution planning, project deliverables and technical support activities.
- Ability to script using tools such as PowerShell to make general administrative changes of environments such as Active Directory and Office 365 more efficient and automated where possible.
- Evaluate and recommend technology required to support workplace productivity.
- Management of documentation of all systems, applications and security changes, upgrades and new implementations related to EUC.
- Configure and maintain secure EUC solutions that meet IT audit requirements and various other standards i.e. PCI.
- Ensure the reliability and availability of EUC solutions to meet advertised SLAs.
- Ensure stress / load tests are conducted successfully across on premise and cloud networks before launching new services to business units.
- Acquire all technical knowledge and implementation details of projects by third parties to ensure internal support is viable after production launch.
- Ensure quality technical documents are delivered by business partner(s) during implementation period to facilitate future maintenance work.
- Troubleshoot and debug issues found in production and non-production environments.
- Specify standards for End User Computing platforms and solutions.
Job Requirements
- To meet the challenge, you should have the following qualifications and attributes:
- Degree holder in Information Technology, Computer Science, Electronic Engineering, Computer Engineering, or similar discipline.
- Strong previous work experience on Windows Desktop, Windows Server, Mobile Device Management, Office 365, Azure Active Directory, PowerShell, Teams and Sharepoint Online.
- Office 365 SharePoint Online, Teams and OneDrive for Business experience highly regarded.
- Good knowledge of enterprise Ethernet, VLANs, QOS, routing, switching and IP addressing is an advantage.
- Experience with Unified Messaging (UM) or voicemail platforms, a plus
- MCSE, Information Technology Infrastructure Library (ITIL), ITSM, COBIT certification, or similar qualifications is a definite advantage.
- Good team player and self-starter to work with minimum supervision.
- Good problem solving, systematic work approach and communication skills in English are required.
- Familiar with managing external vendors, IT support operations, and able to communicate with users across all levels.
- Proven ability to work under stressful conditions, such as business-related crises.
- Strong oral communication and written communication skills.
- Good command of written and spoken English and Chinese, Putonghua is an advantage.
- Job No.:
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24806
- Date:
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19/04/2024
- Job Category:
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Information Technology / Telecom
- Salary:
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$Neg.
- Qualification:
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Degree
- Apply Email:
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[email protected]
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